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For questions, bug reports, or feedback, reach us at:
info@gotsuss.comWe typically respond within 24 hours.
frequently asked questions
What is suss.?
suss. is an AI-powered scam detection platform. We analyze text, images, URLs, and messages against 450+ known scam signals to help you identify potential fraud before you become a victim. Available as a mobile app, browser extension, and web application.
How does scanning work?
When you submit text or an image, our machine learning model analyzes it for scam patterns. We look for urgency signals, payment diversion tactics, impersonation attempts, phishing indicators, and dozens of other risk factors. Results are returned in seconds with a risk score and educational guidance explaining what we found and what to do next.
Is my data private?
Yes. We do not store your messages after scoring is complete. We do not sell personal data. Images are processed for analysis only and are not retained on our servers. You can delete your account and all associated data at any time. For full details, see our Privacy Policy.
How do I delete my account?
You can delete your account from the mobile app settings page. Tap the “Delete Account” button and confirm. This will permanently remove your account and all associated data within 30 days. You can also request deletion by emailing info@gotsuss.com.
What platforms does suss. protect?
suss. works across multiple surfaces:
- Mobile app (iOS & Android) — Scan text, images, and screenshots from any app
- Browser extension (Chrome, Edge) — Ambient scanning of web pages, emails, marketplace listings, and chat messages
- Web app — Scan at gotsuss.ai, check data breaches, view weekly reports
- Share extension — Select text in any app and share to suss. for instant analysis
How accurate is suss.?
Our current model achieves 95%+ precision with near-zero false positives. We continuously improve through daily model updates, user feedback, and new scam intelligence. However, no detection system is perfect. suss. provides educational risk assessments, not legal or financial advice. Always exercise your own judgment.
What is the trial tracker?
The trial tracker helps you avoid unwanted charges from free trials. Add your subscriptions and trial end dates, and suss. will send you push notification reminders before you get charged. Never forget to cancel a free trial again.
How do I report a bug?
Email us at info@gotsuss.com with a description of the issue, what you expected to happen, and any screenshots. Include your device model and OS version if reporting a mobile app issue.
Is suss. free?
Basic scanning is free with a daily limit. Pro unlocks unlimited scans, real-time chat protection, family sharing, and priority support.