Support

We're here to help.

Contact
For questions, bug reports, or feedback, reach the team at
info@gotsuss.com
We typically respond within 24 hours.
Frequently asked
What is suss.?

suss. is verifiable trust infrastructure. We flag scam patterns inside the message, the inbox, the listing, the chat — and return a plain-language verdict and a signed record on every call. Available as a Microsoft 365 integration, a browser extension, a mobile app, and a public lookup at /scan and /trust.

How does scanning work?

Paste a message, drop a screenshot, or check a domain. We return a plain verdict and clear guidance you can act on. The output is the same shape an institutional user sees inside their inbox: experience-side, not mechanics.

Is my data private?

We don't store the content of your messages after scoring. We don't sell personal data. Images are processed for analysis only, not retained. You can delete your account and all associated data at any time. Full details on the Privacy Policy.

How do I delete my account?

From the mobile app settings or by emailing info@gotsuss.com. We process deletions within 30 days.

What surfaces does suss. cover?
  • Microsoft 365. Native to Outlook / Exchange Online; flags land inline with a signed record.
  • Browser extension. Inline protection on pages, emails, marketplace listings, and chat.
  • Mobile app. Scan text, images, and screenshots from any app.
  • Public lookup. /scan for message verdicts, /trust for domain trust reports. Both free.
How do I report a bug?

Email info@gotsuss.com with a short description, what you expected to happen, and a screenshot if you have one. Include your device model and OS version if it's a mobile-app issue.

How do I get started for my institution?

Book a 15-minute demo from /pricing or email info@gotsuss.com. Most deployments start in shadow mode for 30 to 60 days before we flip verdicts on for end users.