Legal · Privacy
Privacy policy.
Last updated October 15, 2026.
01About this policy
This privacy policy explains how suss. AI Inc. (“suss.”, “we”, “us”) collects, uses, shares and protects personal information when you visit gotsuss.ai and our related websites, schedule a demo, or otherwise communicate with us (together, the “Sites”).
This policy does not apply to information we process on behalf of law firms and other business customers through the suss. platform. That information is governed by our agreements with those customers, as described in Information we process for our customers. It also does not apply to third-party websites or services, which have their own policies.
02Information we collect
Information you give us
When you schedule a demo, contact us, or ask about working with us, we collect the information you choose to provide, which may include your name, work email address, firm or organization, role, state, phone number, practice area, and the contents of your message. If you email us, we collect your email address and the contents of your message.
Please do not send us client files, bank account details, health information, or other confidential or sensitive information through the Sites.
Information collected automatically
When you use the Sites, we and our service providers automatically receive certain technical information, such as your IP address, browser type and settings, device and operating system information, referring URL, the pages you view, and the date and time of your visit. We use this information in aggregated or de-identified form where practical.
Information from other sources
We may receive information about you from publicly available sources and from business contacts who refer you to us, and we may combine it with information we already have.
03How we use information
We use the information described above to:
- respond to your requests, schedule and hold demos, and communicate with you about suss.;
- operate, maintain, secure and improve the Sites;
- understand how the Sites are used, including through aggregated analytics;
- detect, prevent and respond to fraud, abuse, security incidents and other harmful activity;
- comply with legal obligations, respond to lawful requests, and enforce our terms; and
- protect the rights, property and safety of suss., our customers, users and others.
We do not use information collected through the Sites, or client or matter data processed through the platform, to train artificial intelligence models.
06How long we keep information
We keep personal information for as long as reasonably necessary for the purposes described in this policy, such as responding to and following up on your request, maintaining business records, resolving disputes, and complying with legal, tax and accounting obligations. When we no longer need it, we delete it or de-identify it, or, if that is not possible (for example, because it is stored in backups), we securely store it and isolate it from further use until deletion is possible.
07Security
We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit and at rest and access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee the security of information you send us. See Security and the Trust center for more.
08Where information is processed
suss. is based in the United States, and our service providers may process information in the United States and other countries. Those countries may have data protection laws that differ from the laws where you live. Where required, we take steps designed to ensure that transfers are subject to appropriate safeguards.
09Your rights and choices
Depending on where you live, and subject to applicable exceptions, you may have the right to request access to the personal information we hold about you, to request that we correct or delete it, to request a copy of it in a portable format, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. You also have the right not to be discriminated against for exercising these rights.
To make a request, email info@gotsuss.ai. We will need to verify your identity before acting on a request, and we may decline requests where permitted by law. You may use an authorized agent to make a request on your behalf where applicable law allows, and we may ask for proof of the agent’s authority. If we deny your request, you may be able to appeal by replying to our decision.
California and other U.S. state residents. In the past 12 months, we have collected the categories of personal information described in Information we collect (identifiers, professional information, the contents of communications, and internet or other electronic network activity) from the sources and for the purposes described in this policy, and disclosed them to the categories of recipients described in How we share information. We do not sell or share personal information, and we do not use or disclose sensitive personal information for purposes that would give rise to a right to limit.
Marketing emails. You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us. We may still send you non-marketing messages, such as responses to your requests.
10Children
The Sites are intended for business use and are not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us at info@gotsuss.ai and we will take steps to delete it.
11Information we process for our customers
When law firms and other business customers use the suss. platform, we process information, including client and matter information, on their behalf and under their instructions, as a service provider or processor. The customer is responsible for that information and for its own privacy practices, and our processing is governed by our agreement with that customer. If you are a client of a firm that uses suss. and have a question or request about your information, please contact that firm directly. See How we handle your data.
12SMS communications
Optional SMS account notifications and authentication messages are covered by separate SMS consent, terms and privacy information. Using the Sites’ forms does not enroll you in SMS communications.
13Changes to this policy
We may update this policy from time to time. When we do, we will post the updated version on this page and change the “last updated” date above. If we make material changes, we will take additional steps to notify you where required by law. Your continued use of the Sites after an update means the updated policy applies to information collected from then on.
14Contact us
Questions about this policy or our privacy practices: info@gotsuss.ai, or suss. AI Inc., Los Angeles, California.