scam type guide
tech support scams.
fake virus alerts. remote access. refund fraud.
Tech support scams start with fake virus pop-ups, unsolicited phone calls, or search results for support numbers. Scammers gain remote access to your computer, then charge for fake repairs, steal banking credentials, or install actual malware.
$924M.
lost to tech support scams in 2024
$25,000.
average tech support scam loss
66%.
of victims are 60+
94.5%.
suss. detection rate
red flags to watch for.
if you see any of these, suss it out before responding.
pop-up virus warning
A browser pop-up says your computer is infected and provides a number to call. It's fake.
unsolicited tech support call
Microsoft, Apple, or your ISP will never call you about a computer problem.
remote access request
They ask you to install AnyDesk, TeamViewer, or UltraViewer to 'fix' the problem.
payment in gift cards
Real tech companies don't accept payment in Google Play, Steam, or Amazon gift cards.
refund overpayment
Claims they 'accidentally' refunded too much and you need to send the difference back.
Google search number
The support number you found via Google search may be a scam — always use the official website.
real examples suss. catches.
paste messages like these into suss. for instant analysis.
“MICROSOFT ALERT: Your computer has been compromised! Call 1-888-555-0199 immediately. Do NOT restart your computer. Your data is at risk!”
HIGH RISK — fake virus alert
“I'm calling from QuickBooks support. We see there's an issue with your account. I just need you to download AnyDesk so I can help you fix it.”
HIGH RISK — tech support remote access scam
real victim stories.
anonymized cases from actual tech support scams reports.
A retiree saw a pop-up saying his computer was hacked. He called the number and gave remote access. Over 6 months, 'technicians' stole $180K from his accounts.
Pop-up virus alerts are ALWAYS fake. Close the tab — your computer is fine.
A business owner Googled 'QuickBooks support' and called a fake number. The scammer gained remote access and initiated bank transfers.
Always get support numbers from the official website, not Google search results.
check it now.
paste a suspicious message below for instant AI analysis.
how to protect yourself.
follow these tips and use suss. to verify anything suspicious.
Pop-up virus warnings are always fake. Close the browser tab.
Microsoft and Apple will never call you about computer problems.
Never give remote access to someone who contacted you first.
Don't Google for support numbers — go directly to the company's official website.
No legitimate company accepts gift card payment.
If you've given remote access, disconnect immediately and change all passwords.
think you've seen a tech support scam?.
paste the message, email, or link into suss. for an instant AI-powered analysis. free, no signup needed.
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